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CashLine

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Response Codes

Response Codes and expected HTTP Pages

Receipt Column is defined as one of the following:

  • AR Approval Receipt
  • AA Adverse Action Receipt.
  • PR Print Receipt.
  • NR No Receipt (Corrective measures are required for processing) Please display response messages and response details and description to cashier.
Please note: Response codes starting with:
03 = Cage echeck
04 = Kiosk echeck

Response CodeReceipt TypeResponse MessageResponse Details and DescriptionHTTP Page expected
0300NRInvalid Identification NumberThe ID presented does not conform to known ID formats. Validate the identification, Date of Birth and Name before re-entering.HTTP Page 400
0301NRId/Dob MismatchThe identification does not match the Date of Birth provided or on file.HTTP Page 400
0302NREnrollment ApprovedEnrollment Approved.HTTP Page 200
0303NRInvalid SSN or ITINThe SSN or ITIN presented does not conform to known formats. Validate the information before re-entering.HTTP Page 400
0304NRInvalid Service TypeThe client's account information is configured for a different type of service or the check was not swiped. Please Reattempt the transaction.HTTP Page 403
0306NRInvalid ID or Check TypeThe type of identification or the check type presented is not acceptable. Reattempt the transaction with another form of ID or check type.HTTP Page 403
0307AADeclinedCertegy could not approve the transaction.HTTP Page 402
0308NRCheck ApprovedThe item presented has been approved.HTTP Page 200
0309NRInvalid Check MICR NumberThe check's MICR number does not conform to known formats. Rescan or re-enter the information.HTTP Page 400
0312AADeclinedCertegy could not approve the transaction.HTTP Page 402
0313NRErrors in Inquiry Message to CertegyCertain required information or data elements were missing from the request. Reattempt the transaction.HTTP Page 400
0314NRInvalid or Inactive Setup Client Account InformationThe client's account information does not exist or has been deactivated in Certegy's system. Reattempt the transaction. If the issue persists, contact Certegy Client Relations at 800-237-7506.HTTP Page 400
0315NRCertegy System ErrorPlease reattempt the transaction. If the issue persists, contact Certegy Help Desk.HTTP Page 500
0316NRTelephone Number MissingPlease reattempt the transaction with the 10-digit telephone number included.HTTP Page 400
0317NRTelephone Number InvalidPlease reattempt the transaction with the 10-digit telephone number included.HTTP Page 400
0321AR
ACH EnrollmentThe item presented has been enrolled.HTTP Page 200
0322AAThis Account cannot be processed as an ACHThe check presented cannot be processed as an electronic transaction.HTTP Page 402
0323AR
Check ApprovedYour CashLine transaction has been approved.HTTP Page 200
0324NRCheck Conversion FailedThe check presented cannot be processed as an electronic transaction.HTTP Page 402
0325NRACH Eligibility UndeterminedCertegy is unable to determine if the check presented can be converted to an electronic transaction. Follow your operational procedure for accepting the check or asking for another form of payment.HTTP Page 402
0326PRDeclined - Over CashLine LimitCertegy could not approve the transaction. The dollar amount the consumer requested exceeds what is available in their CashLine limit. Please call Customer Care at 833-293-3131.HTTP Page 402
0327NROver State LimitCertegy could not approve the transaction. The dollar amount the consumer requested exceeds the daily or weekly allowance by state.HTTP Page 402
0328NROver Casino LimitCertegy could not approve the transaction. The dollar amount the consumer requested exceeds the daily or weekly allowance by the casino.HTTP Page 402
0329NRVoid SuccessfulThe previously authorized transaction has been recalled and successfully voided from Certegy's system.HTTP Page 200
0330NRVoid FailedCertegy was not able to recall the previously authorized transaction from our settlement system. Follow your operational procedure for return / refunds. Original transaction will settle through ACH network.HTTP Page 402
0331NRCheck Already VoidedThe check presented has been previously voided in Certegy's system.HTTP Page 402
0332NRDuplicate CheckThis check has already been approved and converted through Certegy's system.HTTP Page 402
0333NRTransaction Not ProcessedThe transaction could not be acknowledged or voided, the UID and or reference numbers did not match the original authorization. Check the authorization details and reattempt.HTTP Page 402
0334NRToo Late to VoidThe check has already been converted and processed through the ACH network. It can no longer be voided.HTTP Page 402
0337NRUnable to Process the ID ElectronicallyPlease manually enter the consumer's ID and resend the transaction to Certegy.HTTP Page 400
0366NRMICR is ACHable but the address is invalidCertegy could not approve this transaction. The consumers address is invalid. Please re-check the consumers address and try again.HTTP Page 402
0367NRMICR is NOT ACHable and the address is invalidCertegy could not approve this transaction. The consumers address is invalid and this account cannot be processed as an ACH.HTTP Page 402
0385NREmail Address ErrorThe email address presented is already being used. Please validate the information before re-entering.HTTP Page 402
0386NRInvalid Email FormatThe email address presented does not conform to known formats. Please validate the information before re-entering.HTTP Page 400
0387AADeclined(Delayed Settlement)Settlement period chosen cannot be completed, customer has reached the maximum number of Delayed Settlements allowed.HTTP Page 402
0388AADeclined(Delayed Settlement)Settlement period requested is not available. Please choose a different Settlement Period.HTTP Page 402
0389NRAgreement RequiredSettlement period requested is not available. Please choose a different Settlement Period.HTTP Page 402
0390PRConsumer Account InactiveThe consumer is already enrolled in CashLine, however the consumer account is listed as inactive. Please call Customer Care at 833-293-3131.HTTP Page 402
0391NRDuplicate AccountThe bank account provided is already in use.HTTP Page 402
0392NRDAP HitConsumer found on Disassociated Persons List.HTTP Page 402
0393NRDuplicate Account NicknameThe account nickname given is already in use.HTTP Page 402
0394NRAccount Limit MetThe maximum number of accounts allowed has been reached.HTTP Page 402
0395NRShared Account Limit MetThe maximum number of consumers allowed for this account has been reached.HTTP Page 402
0396NRID Limit MetThe maximum number of IDs allowed has been reached.HTTP Page 402
0397PRError Adding SSN or IDCertegy could not update the consumer record. Our records indicate a consumer is already enrolled using this SSN or ID. Please call Customer Care at 833-293-3131.HTTP Page 402
0398NRLimit Increase Not ApprovedDue to a recent limit increase Certegy is unable to process this request.HTTP Page 402
0399PR
Declined (Consumer is Already Enrolled)Our records indicate this Driver's License or Social Security Number is already enrolled in CashLine or the account is inactive. Validate the consumer's information is correct and try again. Please call Customer Care at 833-293-3131.HTTP Page 402

Response CodeReceipt TypeResponse MessageResponse Details and DescriptionHTTP Page expected
0407

AA

Declined (Negative)Certegy could not approve your transaction. Please call Customer Care at 833-293-3131.HTTP Page 402
0408NRCheck ApprovedYour CashLine transaction has been approved.HTTP Page 200
0412

AA

Declined (High Risk)Certegy could not approve your transaction. Please call Customer Care at 833-293-3131.HTTP Page 402
0413NRErrors in Inquiry Message to CertegyCertegy has encountered a problem with your CashLine enrollment, Please see the cashier for assistance. HTTP Page 400
0414NRInvalid or Inactive Setup Client Account InformationWe have encountered a system issue please see the cashier for assistance.HTTP Page 400
0415NRCertegy System ErrorCertegy has encountered a problem with your CashLine enrollment, Please see the cashier for assistance. HTTP Page 500
0422

AA

This Account cannot be processed as an ACHCertegy has encountered a problem with your CashLine enrollment, Please see the cashier for assistance. HTTP Page 402
0423

AR


Check Approved
Your CashLine transaction has been approved.HTTP Page 200
0424NRCheck Conversion FailedCertegy has encountered a problem with your CashLine enrollment, Please see the cashier for assistance. HTTP Page 402
0425NRACH Eligibility UndeterminedCertegy has encountered a problem with your CashLine enrollment, Please see the cashier for assistance. HTTP Page 402
0426

PR

Declined (Over CashLine Limit)Certegy could not approve your transaction. Please call Customer Care at 833-293-3131.HTTP Page 402
0427NRDeclined (Over State Limit)Certegy could not approve your transaction. Please call Customer Care at 833-293-3131.HTTP Page 402
0428NRDeclined (Over Casino Limit)Certegy could not approve your transaction. Please call Customer Care at 833-293-3131.HTTP Page 402
0487AADeclined(Delayed Settlement)Settlement period chosen cannot be completed, customer has reached the maximum number of Delayed Settlements allowed.HTTP Page 402
0488AADeclined(Delayed Settlement)Settlement period requested is not available. Please choose a different Settlement Period.HTTP Page 402
0489NRAgreement RequiredCertegy has encountered a problem with your CashLine enrollment, Please see the cashier for assistance. HTTP Page 402
0490

PR

Consumer Account InactiveCertegy has encountered a problem with your CashLine enrollment, Please see the cashier for assistance. HTTP Page 402
0492NRDAP HitCertegy could not approve your transaction. Please call Customer Care at 833-293-3131.HTTP Page 402
0498NRLimit Increase Not ApprovedDue to a recent limit increase Certegy is unable to process this request.HTTP Page 402
0499

PR

Declined (Consumer Already Enrolled)Certegy could not approve your transaction. Please call Customer Care at 833-293-3131.HTTP Page 402

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